Changing Your Investment Options

Voya offers several convenient methods to manage your account. You decide which method is most comfortable and most convenient for you:

  • Phone access: Toll-free access to Customer Service by calling (800) 584-6001. You can opt to speak with Customer Service (Monday through Friday 7 a.m. to 8 p.m. Central Time) or use the 24/7 automated features.
  • Online access: Login to your online account from the Home Page of this website.
  • Mobile access: Install the Voya Retire mobile app to access your account from your phone or tablet.
  • Contact a local financial professional.

You can change your portfolio mix and/or move accumulated assets among the various investment options available to you through your plan, subject to Voya’s Excessive Trading Policy. There may be certain limitations regarding the transfer of funds allocated to the Voya Fixed Plus Account III to any of the other options. Your local Voya Financial Professional can give you the details.

You have the option to keep funds in your legacy ORP account or to transfer funds to the current ORP product at any time.

You should consider the investment objectives, risks, and charges and expenses of the mutual funds offered through a retirement plan, carefully before investing. The fund prospectuses and information booklet containing this and other information can be obtained by contacting your local financial professional. Please read the information carefully before investing.

Louisiana is a "community property" state. Under the Louisiana Civil Code, a spouse is entitled to 50% of any payout from a public or private pension or retirement plan, an annuity policy or plan, an individual retirement account, a Keogh plan, a simplified employee plan, or any other similar retirement plan.

Neither Voya nor its affiliated companies or representatives provide tax or legal advice. Please consult a tax adviser or attorney before making a tax-related investment/insurance decision.

Mutual funds under a custodial or trust account agreement are intended as long-term investments designed for retirement purposes. Account values fluctuate with market conditions, and when surrendered, the principal may be worth more or less than the original amount invested. The Plan's Stable Value Option invests in the Voya Stable Value Fund, which is a collective investment trust maintained by Wilmington Trust Company. The Plan's Stable Value Option is backed by a group annuity contract issued by Voya Retirement Insurance and Annuity Company ("VRIAC"). Guarantees are based on the claims paying ability of Voya Retirement Insurance and Annuity Company. The Plan's Stable Value Option, the Voya Stable Value Fund and the VRIAC group annuity contract are not registered investment companies and are not registered with the Securities and Exchange Commission. Although it is possible to have guaranteed income for life with a fixed/variable annuity, there is no assurance that this income will keep up with inflation. Early withdrawals taken prior to age 59½ are subject to an IRS 10% premature distribution penalty tax unless an exception applies. Money distributed will be taxed as ordinary income in the year the money is distributed. An annuity does not provide any additional tax benefit, as tax deferral is provided by the Plan. Annuities may be subject to additional fees and expenses, to which other tax-deferred funding vehicles may not be subject. However, an annuity does offer other features and benefits, such as lifetime income payments and death benefits, which may be valuable to you.